Q: Can I get a Parts book for my machine? Are they available online?
A: Yes. When you configure your list of “My Machines” on your account page you will gain instant access to parts books and operator manuals. Customer will need to provide machine details from the ID plate on the unit.
Q: Are all of your parts on the online store?
A: We stock the most frequently used parts and ship them with in 24 hours, 91% of the time. Non-wear parts and less common rebuild parts might not be stocked but are available as a direct order from the factory.
Q: Can I return an incorrect item?
A: Returns must be made within 30 days of purchase. There is a 20% restocking fee ($25 minimum) on all return orders.
Q: Can MBO help me with electrical parts?
A: Yes. Please provide the wiring diagram number which is located on the control panel of the unit.
Q: Do you offer sales?
A: Yes! MBO offers specials on select parts. If you would like to receive notifications on sales, please sign up here.